The Complete Idiot's Guide to Coping With Difficult People
Author | : Arlene Uhl |
Publisher | : Penguin |
Total Pages | : 340 |
Release | : 2007-05-01 |
ISBN-10 | : 9781440696947 |
ISBN-13 | : 1440696942 |
Rating | : 4/5 (47 Downloads) |
Book excerpt: Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.