Coping with Difficult People
Author | : Robert M. Bramson, Ph.D. |
Publisher | : Dell |
Total Pages | : 242 |
Release | : 1988-09-01 |
ISBN-10 | : 9780440202011 |
ISBN-13 | : 0440202019 |
Rating | : 4/5 (11 Downloads) |
Book excerpt: Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!