Winning at Social Customer Care
Download or Read eBook Winning at Social Customer Care PDF written by Dan Gingiss and published by Createspace Independent Publishing Platform. This book was released on 2017-03-08 with total page 0 pages. Available in PDF, EPUB and Kindle.
Author | : Dan Gingiss |
Publisher | : Createspace Independent Publishing Platform |
Total Pages | : 0 |
Release | : 2017-03-08 |
ISBN-10 | : 1542732387 |
ISBN-13 | : 9781542732383 |
Rating | : 4/5 (87 Downloads) |
Book Synopsis Winning at Social Customer Care by : Dan Gingiss
Book excerpt: "Social media has changed customer service forever by shifting power from brands to consumers, requiring a different way of thinking about the customer experience. This book teaches you how top brands are "winning" at customer service in social media, and provides the tools to do the same at your company."--