Trust and Technology in B2B E-Commerce: Practices and Strategies for Assurance
Author | : Kumar, Muneesh |
Publisher | : IGI Global |
Total Pages | : 329 |
Release | : 2011-11-30 |
ISBN-10 | : 9781613503546 |
ISBN-13 | : 1613503547 |
Rating | : 4/5 (46 Downloads) |
Book excerpt: As the use of technology has considerably increased in B2B e-commerce, it becomes imperative to address the issues of trust that emerge in the context of technology. Trust and Technology in B2B E-Commerce: Practices and Strategies for Assurance focuses on various trust issues that emerge from deployment of various e-commerce technologies in interorganizational relationships. Some of these issues relate to security, privacy, authentication, non-repudiation, quality of Web interface, system performance, infrastructure, and environmental factors. This book contributes to the ongoing process of developing a framework for understanding the process of building trust in B2B e-commerce.