Many attempts have been made in recent decades by liberal market economies to reconstruct public workplace conflict resolution agencies in response to major cha

The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors

New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dis

Understanding the complex dynamics involved in workplace disputes helps improve the way organizations deal with unwelcome but inevitable occurrences. These issu

Understanding the complex dynamics involved in workplace disputes helps improve the way organizations deal with unwelcome but inevitable occurrences. These issu