Manufacturers have shifted their focus from products to smart solutions in search of higher returns and additional growth opportunities. This shift, described a

The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today’s world(s) where globalisation and neoliberalism have proli

This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offe

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Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive ins