The Complete Idiot's Guide to Etiquette, 3rd Edition

Book excerpt: Props to the proper! An updated and revised guide to good manners, politeness, and professionalism from one of the most civilized women on the planet, this book outlines the importance of etiquette in such social and personal situations as ending a relationship, asking forgiveness, and saying no. This revised edition features updated information on business etiquette, workplace clothing trends, and e-mail and cell phone etiquette, along with new tips on stress and travel in a post-9/11 world. Help on maintaining etiquette when dealing with gay marriages; adoptions, and blended families. Appeals to a variety of audiences, including twenty-somethings, who are entering the workplace, buying homes and entertaining. Text has been reorganized for easier reading and reference.