Serving in Silence

Book excerpt: Most business owners go into business for themselves to increase their personal wealth, build an asset that they can either pass on to heirs or sell, and for greater flexibility or an enhanced quality of life. To do this, every business will eventually need employees. And this is the biggest hurdle a small business owner will face in growing the business. Common difficulties include finding a good fit for the growing enterprise; matching skill level with affordability; employee "management by abdication" issues; and the nightmare of compliance with regard to tax payment and reporting requirements. This book will provide a step-by-step guide to finding and keeping the right people. It provides suggestions on structuring the job, advertising and interviewing, creating job descriptions, and reviewing and rewarding team members. This book can help transition a one-man shop into a professional organization that will eventually be able to survive without the owner working at every task, thus building true business value.