Service Management Online
Download or Read eBook Service Management Online PDF written by Phyllis Drucker and published by . This book was released on 2016 with total page 144 pages. Available in PDF, EPUB and Kindle.
| Author | : Phyllis Drucker |
| Publisher | : |
| Total Pages | : 144 |
| Release | : 2016 |
| ISBN-10 | : 0117082937 |
| ISBN-13 | : 9780117082939 |
| Rating | : 4/5 (37 Downloads) |
Book Synopsis Service Management Online by : Phyllis Drucker
Book excerpt: This is a practical guide for those in IT service management who have to create and develop efficient service request catalogues for consumer and business services. In order to have smooth online transactions, the service request catalogue is critical. The author defines the service request catalogue and goes onto to show how to optimally design and create a successful customer experience.
