Navigating Polarities: Using Both/And Thinking to Lead Transformation

Book excerpt: How do you do two seemingly opposite things at once? How can you be candid and diplomatic, provide structure and flexibility, keep things stable and lead change, and focus on organizational interests while simultaneously doing what's best for employees? Many approach these polarities with either/or thinking, but leaders, teams, and organizations that navigate them using a both/and mindset significantly outperform those who don't. The trick is knowing how. In their work with thousands of people across the globe, Brian Emerson and Kelly Lewis have seen the tension and stress polarities can create in relationships, teams, and in organizations. In this book, they share the practical tools to transform that tension into a positive driving force by expanding either/or thinking to include a both/and mindset.