Management of Tourism and Hospitality Services
Download or Read eBook Management of Tourism and Hospitality Services PDF written by Rebecca Dei Mensah and published by Xlibris Corporation. This book was released on 2013-09-30 with total page 418 pages. Available in PDF, EPUB and Kindle.
| Author | : Rebecca Dei Mensah |
| Publisher | : Xlibris Corporation |
| Total Pages | : 418 |
| Release | : 2013-09-30 |
| ISBN-10 | : 9781483693170 |
| ISBN-13 | : 1483693171 |
| Rating | : 4/5 (70 Downloads) |
Book Synopsis Management of Tourism and Hospitality Services by : Rebecca Dei Mensah
Book excerpt: What standards should tourism and hospitality practitioners adhere to? What goes into designing and delivering quality tourism and hospitality services? What management functions are necessary for the maintenance of high service standards? What critical issues confront the tourism industry today? The answers to these questions have been adequately addressed by this book which is indispensable to both students and practitioners of hospitality and tourism. This book provides insights into different segments of the tourism and hospitality industry, management functions, design and delivery of tourism and hospitality services as well as critical issues such as service quality and technological applications.
