Managing Challenging Clients
Download or Read eBook Managing Challenging Clients PDF written by A. Oade and published by Palgrave Macmillan. This book was released on 2011-10-31 with total page 192 pages. Available in PDF, EPUB and Kindle.
Author | : A. Oade |
Publisher | : Palgrave Macmillan |
Total Pages | : 192 |
Release | : 2011-10-31 |
ISBN-10 | : 0230238424 |
ISBN-13 | : 9780230238428 |
Rating | : 4/5 (24 Downloads) |
Book Synopsis Managing Challenging Clients by : A. Oade
Book excerpt: Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.