Management Waste

Book excerpt: Larry O'Donnell, former President of Waste Management and the first leader featured on the CBS network hit television series, Undercover Boss, has a wealth of wisdom to offer in business and leadership. But he also has a personal story to tell, one that involves a tragic accident that left his daughter Linley physically and cognitively disabled. Despite his life-long Christian faith, Linley's accident drove Larry deeper into his relationship with Jesus and helped him become a better leader and ultimately Waste Management's remarkable recovery, one of the greatest corporate turnarounds in history. From these experiences, Larry discovered five key characteristics of great leaders that he shares in Management Waste. Using the CLEAN method of Commitment, Listening, Empathy, Accountability, and Noticing others, Larry helps leaders build successful teams, avoid wasteful distractions, and clean up their leadership style.