Liaison Engagement Success

Book excerpt: As liaison librarianship has evolved from a collections-centric to an engagement-centric model, liaisons have had to grapple with new and evolving competencies and skills that are focused on how to engage with diverse constituencies and stakeholders. But what does that mean practically? Liaison Engagement Success: A Practical Guide for Librarians will answer that question for academic liaison librarians, whether they are new to the profession or new to the liaison role. It offer specific proven strategies for engaging with user communities. Every community is different, and a liaison who takes up the tasks of engagement will need to be committed to building relationships, being flexible, and listening well, in order to understand the community’s needs and meet them. This book offers specific strategies for : Getting to know a user community Finding effective strategies for proactive outreach Collaborating with others for effective engagement Evaluating and assessing the engagement that is happening The book features practical tips and case studies for engagement with different disciplines in the humanities, social sciences, STEM, arts, professional disciplines, and with non-academic units.