The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively

The application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely an

This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented exa

The digital divide, caused by several factors such as poverty and slow communication technologies, has offset the progression of many developing countries. Howe

This book considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. It focuses on the challenge