Healthcare Quality Management: A Case Study Approach is the first comprehensive case-based text combining essential quality management knowledge with real-world

Introduction to Healthcare Quality Management, Second Edition, explains the basic principles and techniques of quality management in healthcare. This second edi

In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and execu

This comprehensive medical textbook is a compendium of the latest information on healthcare quality. The text provides knowledge about the theory and practical

Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research f