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Language: en
Pages: 105
Pages: 105
Type: BOOK - Published: 2008 - Publisher: Happy About
Welsh sets the framework for anyone anywhere to develop a level of customer service excellence which will differentiate any business from its competition.
Language: en
Pages: 210
Pages: 210
Type: BOOK - Published: 2008-07-08 - Publisher: Crown Currency
In today’s Internet-driven world, customers have more power than ever. Through what interactive marketing expert Pete Blackshaw calls "consumer-generated medi
Language: en
Pages: 274
Pages: 274
Type: BOOK - Published: 2009-05-13 - Publisher: AMACOM Div American Mgmt Assn
The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corpora
Language: en
Pages: 341
Pages: 341
Type: BOOK - Published: 2011-09-14 - Publisher: John Wiley & Sons
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wr
Language: en
Pages: 249
Pages: 249
Type: BOOK - Published: 2013-09-03 - Publisher: Greenleaf Book Group
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experien