Evaluation, which is a critical component of the planning process, assesses the effectiveness and efficiency of library programs and services in the context of

Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as

Evidence-based practice is a paradigm that originated within healthcare but is rapidly migrating to other fields. It involves applying the results from rigorous

SHORTLISTED: CMI Management Book of the Year 2017 - Management Futures Category Data is changing the nature of competition. Making sense of it is tough; taking

Bringing together library and information science faculty and practicing library managers, this work combines some of the most exciting concepts and methodologi