Customer Satisfaction is Worthless, Customer Loyalty is Priceless
Download or Read eBook Customer Satisfaction is Worthless, Customer Loyalty is Priceless PDF written by Jeffrey H. Gitomer and published by Bard Press (TX). This book was released on 1998 with total page 330 pages. Available in PDF, EPUB and Kindle.
Author | : Jeffrey H. Gitomer |
Publisher | : Bard Press (TX) |
Total Pages | : 330 |
Release | : 1998 |
ISBN-10 | : IND:30000061227116 |
ISBN-13 | : |
Rating | : 4/5 (16 Downloads) |
Book Synopsis Customer Satisfaction is Worthless, Customer Loyalty is Priceless by : Jeffrey H. Gitomer
Book excerpt: A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.