This book is about reactions to interpersonal conflict such as avoiding, negotiating, and fighting. It breaks away from the prevailing assumption that conflict

This book is about reactions to interpersonal conflict such as avoiding, negotiating, and fighting. It breaks away from the prevailing assumption that conflict

A theory that attempts to bring order to the chaotic variety of conflict usually begins by distinguishing types of conflict and formulating general explanatory

This textbook explores the complex nature of conflict and provides concrete tools for how it can be managed. Specially designed for practical use, it integrates

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conv