Human Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospital

This casebook provides users with a comprehensive set of cases in human resource management for many segments of the hospitality industry. As each case unfolds,

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business et

An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, th

This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the