This ninth edition, retaining the contents and style of the earlier editions, discusses the basic skills of management and leadership. These basic skills are: r

Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core the

Being a manager is tough, and being a first-time manager is even tougher. Idiot’s Guides®: Management Skills is a hands-on guide to helping managers of all e

Todays healthcare supervisors are continuously faced with smaller budgets, fewer workers, greater responsibilities and time pressure. The all new Fifth Edition