An Inductive Analysis of Operational Excellence Initiatives
Author | : Isabel Hoppe |
Publisher | : |
Total Pages | : |
Release | : 2019 |
ISBN-10 | : OCLC:1150894904 |
ISBN-13 | : |
Rating | : 4/5 (04 Downloads) |
Book excerpt: The thesis aims to discuss the implementation of an Operational Excellence initiative with respect to its firm-wide implementation and sustainability. Although an extensive theoretical base regarding single tools, mechanisms and requirements of Operational Excellence exists, research on factors and processes facilitating the transition from single improvement projects to a holistic and long-term change is yet to be conducted. The thesis analyses the Clariant Excellence initiative, which yields a best-case framework and underlying success factors, providing guidance for practitioners and a reference point for future research. It thus adds to recent attempts to transfer and connect insights from scientific research to the practical implementation of excellence initiatives. An inductive single case study method was utilised based on a ten-year longitudinal analysis. Archival data formed the core of the data collection that led to pivotal insights reported in this thesis. The analysis reveals that processes concerning alignment, leadership, training, continuous improvement and performance management enabled the institutionalisation through the linkage of the single excellence areas and an iterative, continuous management mode. The study of Clariant suggests that the collective implementation of the decisive factors allow for strategic goals to be translated into organisational change. The thesis provides a broader dimension of Operational Excellence and redefines the impact of Operational Excellence through implementation across all organisational functions. The single case study design limits the findings.