The Effects of Strategic Human Resource Management Practices on Public Service Motivation in the Department of Public Social Services
Author | : Izamar Campos-Romero |
Publisher | : |
Total Pages | : 33 |
Release | : 2021 |
ISBN-10 | : OCLC:1295226520 |
ISBN-13 | : |
Rating | : 4/5 (20 Downloads) |
Book excerpt: For some time now, public sector human resources departments have faced various issues comprising the change in staff, improvement in technology, and constant policy updates. However, demonstrating high levels of engagement and qualities of motivation within the organization is crucial for all employees. The alignment of goals for public sector employees and their organization allows room for growth and success. However, there is a notion that public sector employees lack inspiration, are ineffective, and provide substandard services to their organizations and their community. It is believed this is on account of being overextended and poorly paid. This paper will aim to ascertain the effect of strategic human resource management (SHRM) practices on public service motivation (PSM) and their impact on work performance. The Department of Public Social Services (DPSS) will be utilized to measure the analysis to determine the effects of SHRM on PSM concerning work performance. Only two offices out of forty within Los Angeles County will be asked to participate. While there are existing studies on SHRM and PSM as single topics, this paper will focus on the correlation between both issues and their effects on performance.