The Book of Excellence
Author | : Byrd Baggett |
Publisher | : Thomas Nelson Inc |
Total Pages | : 132 |
Release | : 2001-02-22 |
ISBN-10 | : 1558531718 |
ISBN-13 | : 9781558531710 |
Rating | : 4/5 (18 Downloads) |
Book excerpt: Focusing on the basic habits that are common among business leaders, this book pinpoints characteristics of a successful sales lifestyle. Contains the basic information all sales professionals need to know. Here is the basic information anyone in business needs to know. I believe passionately that it is not enough to be just a good salesperson, secretary or manager. We also need to remember that losing a customer is just one bad experience away, and we must do everything we can to give our best service. The Book of Excellence is the first book in a trilogy of handbooks for business success by Byrd Baggett: The Book of Excellence - on sales, Satisfaction Guaranteed - on customer service and now Taking Charge - on leadership.