“At last! A book about errors, flubs, and screwups that pushes beyond platitudes and actually shows how to enlist our mistakes as engines of learning, growth,

Learn how to measure success at the individual and organizational levels. By measuring success in multiple dimensions using multivariate methods you will be abl

Metrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many manager

There now exists a wealth of tools and techniques that can determine if and how a Web site is providing business value to its owners. This book is a survey of t

A guide to product management exploring the best practices: identifying the impact-driven product, planning for success, setting up and measuring time-bound met