Secrets of a Master Moderator
Author | : Naomi Henderson |
Publisher | : |
Total Pages | : 389 |
Release | : 2011-06-01 |
ISBN-10 | : 098367390X |
ISBN-13 | : 9780983673903 |
Rating | : 4/5 (0X Downloads) |
Book excerpt: What counts in life cannot be counted. How can one measure emotion? Qualitative research maps the territory of the heart, not the rational areas of the mind. Secrets of a Master Moderator, provides novice and seasoned moderators alike practical information about qualitative market research. This book spans nearly 35 years of Naomi's experiences as a moderator and a trainer of qualitative researchers. It covers a full range of QREs (Qualitative Research Events) from IDIs to extended groups. There are tools, tips, and techniques for moderators who run the gamut from novice to seasoned. It grapples with knotty questions and concerns that affect those working in market research environments.