Healthcare organizations and professionals have long needed a straightforward workbook to facilitate the process of root cause analysis (RCA). While other indus

Healthcare organizations and professionals have long needed a straightforward workbook to facilitate the process of root cause analysis (RCA). While other indus

The book follows a proven training outline, including real-life examples and exercises, to teach healthcare professionals and students how to lead effective and

In the United States, some populations suffer from far greater disparities in health than others. Those disparities are caused not only by fundamental differenc

This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description