This comprehensive review of e-government in Turkey identifies strategic opportunities and major challenges relative to its e-government efforts.

The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It

This report shows that the development and provision of the next generation of user-focused services in the Belgian government will require the maximisation of

This comprehensive review of e-government in the Netherlands examines such questions as whether the goal of reducing administrative burdens is sufficient in its

This comprehensive review of e-government in Hungary draws important lessons from the Hungarian experience and identifies the challenges Hungary faces in using