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"Dr. Parnell has captured the essence of health literacy and cultural competence, not only for nurses, but also applicable to all care providers and community w

With patient experience at the forefront of health care, effective communication of health messages is critical to quality care. This book offers proven strateg

Health literacy-the ability for individuals to obtain, process, and understand basic health information and services to facilitate appropriate health decisions-

To maintain their own health and the health of their families and communities, consumers rely heavily on the health information that is available to them. This