Emotional intelligence has been shown to be more important than other competencies in determining outstanding leadership. Emotions drive some of our most critic

Managing the human side of work Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more po

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How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard

If you manage a team, you need to be able to measure and manage their performance. From establishing a performance review cycle and building toward your year-en