Foundations of Service Level Management
Download or Read eBook Foundations of Service Level Management PDF written by Rick Sturm and published by Sams Publishing. This book was released on 2000 with total page 292 pages. Available in PDF, EPUB and Kindle.
Author | : Rick Sturm |
Publisher | : Sams Publishing |
Total Pages | : 292 |
Release | : 2000 |
ISBN-10 | : UOM:39015049683165 |
ISBN-13 | : |
Rating | : 4/5 (65 Downloads) |
Book Synopsis Foundations of Service Level Management by : Rick Sturm
Book excerpt: This text enables IT managers to create a detailed and practical SLM strategy and shows them how to implement it in their organizations.