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Language: en
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Type: BOOK - Published: 2012 - Publisher: AMACOM Div American Mgmt Assn
Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always
Language: en
Pages: 143
Pages: 143
Type: BOOK - Published: 2015-01-06 - Publisher: Greenleaf Book Group
In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating th
Language: en
Pages: 274
Pages: 274
Type: BOOK - Published: 2009-05-13 - Publisher: AMACOM Div American Mgmt Assn
The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corpora
Language: en
Pages: 249
Pages: 249
Type: BOOK - Published: 2013-09-03 - Publisher: Greenleaf Book Group
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experien
Language: en
Pages: 190
Pages: 190
Type: BOOK - Published: 2010-04-14 - Publisher: AMACOM
What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipa