Customer Experience Management Field Manual
Download or Read eBook Customer Experience Management Field Manual PDF written by and published by . This book was released on 2019-11 with total page 265 pages. Available in PDF, EPUB and Kindle.
| Author | : |
| Publisher | : |
| Total Pages | : 265 |
| Release | : 2019-11 |
| ISBN-10 | : 1735314021 |
| ISBN-13 | : 9781735314020 |
| Rating | : 4/5 (21 Downloads) |
Book Synopsis Customer Experience Management Field Manual by :
Book excerpt: This is a reference field guide for customer experience management professionals to use in their work. It discusses a customer experience management program as a holistic and integrated set of eight core functions and offers frameworks for creating a new, or refining an existing, CX program.
