Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and

Based on extensive analysis of real-time, authentic crisis encounters collected in the UK and US, Crisis Talk: Negotiating with Individuals in Crisis sheds ligh

The focus of this book is on dealing with hostage and crisis negotiations and how this can be successfully accomplished in order to save lives. Typically, those

While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out criti

Run a safe and successful crisis negotiation—from start to finish! The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respo