A Practical Guide to Guest House Management
Author | : Deseré Kokt |
Publisher | : UJ Press |
Total Pages | : 161 |
Release | : 2013-01-01 |
ISBN-10 | : 9781920382209 |
ISBN-13 | : 1920382208 |
Rating | : 4/5 (09 Downloads) |
Book excerpt: Guest houses attract both local and international tourists and aim at providing them with a taste of local food and hospitality. This creates job opportunities and revenue for local regions. As the successful managing and running of a guest house has its own set of challenges, the intention of this book is to provide a practical guide to assist both guest house owners and managers in managing their establishments effectively. The book is divided into seven themes: the law, management principles, financial management, marketing, accommodation and front office management, planning the breakfast menu, and intercultural differences.