Service Operations Management eBook_o4
Download or Read eBook Service Operations Management eBook_o4 PDF written by Robert Johnston and published by Pearson Higher Ed. This book was released on 2012-08-07 with total page 489 pages. Available in PDF, EPUB and Kindle.
| Author | : Robert Johnston |
| Publisher | : Pearson Higher Ed |
| Total Pages | : 489 |
| Release | : 2012-08-07 |
| ISBN-10 | : 9780273740490 |
| ISBN-13 | : 0273740490 |
| Rating | : 4/5 (90 Downloads) |
Book Synopsis Service Operations Management eBook_o4 by : Robert Johnston
Book excerpt: This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
