Turn Frontline Staff Into Passionate StakeholdersRon Lovett went from breaking up brawls at nightclubs to providing personalprotection to some of the world's bi

Designed as a study aid for those preparing to take the Certified Quality Manager Examination administered by the American Society for Quality (ASQ), this book

Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core the

In the dynamic landscape of organizational management, the challenge of effectively evaluating and enhancing employee performance stands as a pivotal obstacle t

Written by the scholars who first developed the theory of self-leadership (Christopher P. Neck, Charles C. Manz, & Jeffery D. Houghton), Self-Leadership: The De